All our shipments to the European Union are billed including the VAT applicable in the Netherlands.

All our shipments to countries outside the European Union (including Switzerland and Norway) are shipped net of VAT. Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination (DDU Deliver Duties Unpaid).

Deliveries take place from 9 am to 5 pm, Monday to Friday.

Shipping is charged at a flat rate, as follows:

Delivery to The Netherlands and within EU is free of charge for orders equal or over 300 euros (including VAT).
Delivery to Switzerland, Norway, and Rest of the World is free of charge for orders equal or over 600 euros (excluding VAT).

In case of any problems with your shipment or if you do not receive your parcel within 10 working days, please contact Bananatime customer care by emailing